Angelashes Nails and Spa – Policies At Angelashes Nails and Spa, we strive to provide every client with exceptional service in a relaxing and professional environment. To ensure a smooth and enjoyable experience for everyone, please review our policies below: Appointments and Scheduling • Reservations: We recommend booking appointments in advance to secure your preferred time. Walk-ins are welcome, but availability cannot be guaranteed. • Arrival Time: Please arrive at least 5 minutes before your scheduled appointment to allow for check-in and preparation. Late arrivals may result in a shortened service or rescheduling. • Cancellations: Kindly provide at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. Payments and Refunds • Accepted Payments: We accept cash, credit/debit cards, and gift cards. • Refunds: Services are non-refundable. If you are unsatisfied with your service, please inform us within 48 hours, and we will do our best to address your concerns. Health and Safety • Hygiene Standards: We maintain strict sanitation practices to ensure a clean and safe environment. All tools and equipment are sterilized after each use. • Health Conditions: Please inform us of any medical conditions, allergies, or sensitivities prior to your appointment to ensure a safe and customized experience. • Sick Policy: For the safety of our staff and other clients, we kindly ask that you reschedule your appointment if you are feeling unwell. Children and Guests • For safety reasons, children under 12 must be supervised at all times. • Our spa environment is designed for relaxation; we kindly ask that you limit additional guests to ensure a serene experience for all. Personal Belongings • Angelashes Nails and Spa is not responsible for any lost or damaged personal items. Please keep valuables with you at all times. Satisfaction Guarantee • Your satisfaction is our priority. If you have concerns about your service, please let us know before leaving the salon so we can make it right. Thank you for choosing Angelashes Nails and Spa. We look forward to pampering you!